St. Thomas University
St. Thomas UniversityHigher-Ed Instructor Guide

How to give feedback your students actually use.

A working guide for instructors in undergraduate and graduate programs — both synchronous (live seminars, studios, labs) and asynchronous (LMS comments, written critique, recorded video). Six principles, illustrated with side-by-side examples and short coached practice.

Why these principles

Decades of research on formative feedback converge on questions the student must be able to answer after reading your comments: Where am I going? How am I doing? Where to next? (Hattie & Timperley, 2007). The first three principles below target those questions directly; the fourth (timing) is equally important across reviews and practice guides; the fifth (criteria-transparency) makes the rubric mechanics visible; and the sixth (goal-connection) anchors the work to course outcomes and professional practice.

PrincipleAnswers the questionSynchronous looks like…Asynchronous looks like…
Specific & Evidence-basedHow am I doing?Quoting a line back during discussion; naming the move you just sawInline comments tied to passages; rubric criteria with evidence
Actionable & Forward-lookingWhere to next?"For the next round, try…"; live revision in the seminarTwo prioritized revisions for the next draft; modeled rewrite
Dialogic & RelationalWhere am I going — and do you see me?Inviting the student's response; warm tone with high standardsShort video comments; reply threads; feedback the student must act on
Timely & IterativeCan I still use this?In-the-moment redirect during studio / lab / seminarFast 2-bullet response before next draft; required revision plan between cycles
Criteria-TransparentHow will this be judged?Naming the rubric row and level out loud as you give the commentTag each inline comment to a rubric criterion; link annotated exemplars
Goal-ConnectedWhy does this matter?Naming the CLO/SLO this task practices and where the skill goes nextLink the assignment to outcomes and to a professional-practice exemplar

Principle 1

Specific & Evidence-based

Anchor every comment in observable evidence from the student's work. Replace vague praise ("good job") and global criticism ("unclear") with precise references to lines, claims, moves, or moments.

Open principle

Principle 2

Actionable & Forward-looking

Give the student a clear next move. Feedback that only evaluates the past is half the loop — feed-forward tells them what to try, fix, or stretch toward in the very next attempt.

Open principle

Principle 3

Dialogic & Relational

Feedback is a conversation, not a verdict. Tone, modality, and invitation to respond all shape whether the student receives the message — especially across sync and async contexts.

Open principle

Principle 4 · Equally important

Timely & Iterative

Feedback only changes behavior if it arrives while the student can still use it — before the next attempt — and recurs across cycles of work. Timing is repeatedly identified as make-or-break.

Open principle

Principle 5

Criteria-Transparent

Make the evaluation mechanics visible — which rubric row, what level the work hit, the weights that drove the grade, and an exemplar of what the next level looks like. The student can audit the judgment and target revision.

Open principle

Principle 6

Goal-Connected

Make the purpose visible — which course or program outcome this task is practicing, and where that same move will be required next (a future assignment, a later course, or professional practice). So the task doesn't feel like a hoop.

Open principle